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INDUSTRY
I'm five months into my journey with Outside Agents. I chose them because they were the best value as far as I could tell, and the woman who inspired me to pursue this career recommended them after doing her research after having started with another company that was an MLM that she doesn't want to be affiliated with. I'm taking her to lunch tomorrow in appreciation for the recommendation, I feel like OA was a good fit for me. So far they've been pretty hands off with me, but that's kind of what I wanted while I got the business parts completed ... setting up the business, figuring out how to organize things, getting the inital training done and getting familiar with everything, getting my website set up, the whole nine yards, dang no wonder I'm tired, lol. I kid. Not really but OA made it so much better than it could have been. They will not hold your hand, don't expect that, I didn't even want that and suspect you don't either. But as you have questions, they will answer the ones related to their business. If it's related to YOUR business, that's all you. You are assigned a mentor after your initial training and because I'm still pretty early, I'm trying to get a feel for how that works. It's pretty incredible what a great system they have set up, for so many agents from so many backgrounds with such different levels of knowlege and experience. And they make it work. Oh, you need to know, they have a great system for handling pretty much any question you have that you can't find yourself. MOST of it is already documented and it's pretty easy to find your way around after you get the hang of it. But when you can't find the answer or you need something, you just submit an SOS ticket. Their SOS team is on top of it, they're quick with a response! I'm coming from a corporate background and am super impressed with their SOS team in comparison to the responses I've seen in the corporate world. I'm super early in and will come back and update later on. My advice so far would be to bet on OA and go for it!
I have been with OA since 2019. By far the best choice I made when establishing my business. Tye support system and training is second to none. I get timely responses to all my inquiries and am so grateful for the in person training sessions they offer. The decision to join OA was a life changing decision for me. So grateful I did it!
I have been with OA since 2017. I really wasn't focused in the beginning. But the more and more I read complete the trainings the better I got. I do work a full-time job. Eventually i would love to make this my full-time job. I believe OA has all the tools need to make this happen. I could not have made a better host choice. I also refer anyone that ask! This is the best place to be.
I can't say enough positive things about Outside Agents! Their agent support and training is top-notch - - there is no better training available from any other host agency. The staff at OA are all very accessible and they truly care about their agents. Even the owners are available to chat or answer questions on a regular basis! What other host agency offers such accessibility to the top tier staff? I have learned so much from OA and continue to learn on a weekly basis - - their live webinars, monthly challenges, and a myriad of training topics in their Learning Management System make it easy to stay on top of current travel trends. You can't go wrong by joining the OA family!
I did a lot of research before starting my agency and Outside Agents always came in the top of my own due diligence. I've now been with them just over 7 years and they are as wonderful - if not more - than I hoped. There are so many quality training opportunities, they have fantastic relationships with top suppliers, and they truly seem to care about the agents (even though there are a lot of us!) The support team is always very prompt and helpful when I have a question. They are quick to recognize and appreciate agents for their hard work. I've always felt supported, valued, and welcomed here. I can't imagine going anywhere else!
I have been with Outside Agents for about three months and I can't say enough about the support staff and training that is provided. I have scheduled sessions with all of the mentors which you receive part of your onboarding and they answered all my questions and received great feedback. Recommend!
I transferred into Outside Agents 6 months ago from another host agency, after being left feeling alone, unheard, and taken advantage of financially. When I began my host agency search I was very lucky to come across OA so quickly. Not only are they even more affordable than most other host agencies for what they offer, their network, training, support, and systems are all TOP NOTCH. They made the switch over seamless and super easy, answering any question I had along the way. They have mentor meetings available for however long you need, a group of agencies willing to help and support one another, QUALITY and ORGANIZED training content, an amazing CRM free to use, and much more. I could go on and on about the amazing company Outside Agents is but like I did, I highly recommend seeing for yourself and trying it out. You will not be disappointed.
I have been with Outside Agents for a little over a year. They do have TONS of videos for training as well as their consortia, Travel Leaders Network. I am giving OA 4 stars because I feel there is still room for improvement. The times that I have asked a question or asked for help on issues, I've gotten very confusing answers. It's like they are replying with a script instead of taking the time to actually look into the issue. The 2-3 times I called into a mentor, he was actually taking a walk and away from his computer so that really was not helpful at all. We ended up talking about the weather and how nice it was on his walk instead of addressing my needs. Fast forward to now, I am still glad I went with Outside Agents. I did a lot of research on several host agencies before going with OA. There is a world of support, mostly from other travel agents and TONS of videos. It is a lot of work keeping up with all the "setting up your business" stuff but if you take your time and do one step at a time, you will see that they have an amazing system in place!
I did a lot of research before choosing a host agency. Outside Agents kept being recommended. I am so happy that I chose Outside Agents. Right away, they had a Zoom call for new agents. They have a lot of training. They also have a wonderful mentoring program. I just had a call with a mentor. He was so helpful. He then told me that I could call or email anytime that I have a question.
When I was researching host agencies, OA came up continuously as the top of the field. I have not been disappointed. The training is top notch, responsiveness to questions or mentoring requests are out of this world, and the resources available to us are infinite! I thank you OA for making a dream of travel and a travel career a reality!
Great training, great resources, does not over charge, a great many vendors to work with. Glad I am hooked up with them! I have done both online and in-person trainings with them and was super impressed! Being part of TLN is also a bonus as it opens up more training and incentive options that I would not have had with other hosts.